Protections
Understanding the protections
What Shugoi brings to your service, how to use its decisions and which limitations to consider.
Recognition
« What does Shugoi recognise? »
Shugoi helps a website recognise a machine and apply its anti-abuse rules. This recognition does not prove a person's identity and does not replace signing in to an account.
« Does recognition always remain the same? »
Recognition can vary with the environment and changes to it. Similar machines may also be confused. Test your users' journeys before making recognition a condition of access.
Access decisions
« Who decides whether to block access? »
The website owner chooses the protections and permissions. Results should be assessed alongside the service's other controls, taking legitimate users into account.
« Does a block prove abuse? »
No. A rule may reject a legitimate environment or encounter an error. Contact the website you visited to request a review; a block is not an accusation of fraud.
Deployment and limits
« Does Shugoi prevent every bypass? »
No web protection can guarantee that. Shugoi aims to limit abuse; sensitive access also requires authentication, authorization and monitoring within your service.
« How should I prepare a deployment? »
Test rules on your actual user journeys, measure legitimate rejections and provide a review process for users. Adapt protections to your service before applying them broadly.
Ready to try it?
Explore the features and prepare a trial suited to the way people use your service.